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Work

Selected case studies spanning event operations, guest experience, experiential design, and strategic research.

Golden Ocala Wedding Planning Guide

Event Operations • Client Experience • Planning Systems

Created a structured wedding planning system to improve client communication, vendor alignment, milestone tracking, and event-day readiness in a luxury private club environment.

Role: Event Manager | Golden Ocala Golf & Equestrian Club

What I Built

A reusable planning guide that translated a complex wedding process into clear phases, ownership, timelines, and decision points for clients, vendors, and internal teams.

Event Design & Environment Styling

Curated adaptable décor concepts aligned with brand standards, guest experience goals, and operational feasibility across a range of event formats.

Vendor & Timeline Coordination

Managed cross-functional communication, vendor alignment, and event timelines to ensure seamless execution in a high-touch private club environment.

Universal Premium Experience Analysis

Strategic Research • Guest Experience • Entertainment

Analyzed premium celebration offerings across major U.S. theme parks to identify guest-value patterns, competitive gaps, and experience opportunities for a large-scale entertainment environment.

Role: Event Management Intern | Universal Orlando Resort

Premium Experience Competitive Analysis Deck

Developed a comprehensive benchmarking presentation analyzing premium holiday offerings across major U.S. theme parks to inform strategic positioning, celebration product development, and guest value enhancements.

Halloween Horror Nights R.I.P. Tour Lanyard

Designed a branded credential for the Team Member Preview R.I.P. Tour, aligning thematic design with operational clarity and immersive experience standards.

Lauren Miller

Event Operations & Client Experience

Proudly designed by Lauren Miller

© 2026 Lauren Miller.

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